Find our browser-specific instructions on installing the software here: Each web browser works a little differently when downloading files, so it's possible that you missed a prompt or a button somewhere along the download process.
Check the browser-specific instructions. Try installing the software directly here first, then join or start your session again. Usually you will be launched directly into session, but it's possible that the automatic process got stuck somewhere along the way. If you're running an unsupported system, you'll join via the browser-based Instant Join app. If you're running a supported system, then the desktop app will automatically begin downloading and launch you into session. Use your Google Chrome or Mozilla Firefox browser. Windows Office click-to-run apps if 32-bit or x86 architecture is selected.Webinar as quickly as possible, here are some quick tips to get you there. Win32 apps with the requirement rule of 32-bit. ProcessorArchitecture includes x86 apps, ARM apps, ARM64 apps, and neutral apps. Windows8x apps apply only as Online Microsoft Store for Business apps. TargetDeviceFamily includes Desktop apps, Universal apps and Windows8x apps. appx) with any of the following combination of TargetDeviceFamily and ProcessorArchitectures elements: 
Microsoft Store for Business apps or Windows Universal LOB apps (. Web apps that do not require a managed browser to open. For more information, see Configure the Company Portal app.Īpp types that are supported on ARM64 devices include the following: If it shows NA, then deploy a config policy for the Intune Company Portal. For iOS/iPadOS ADE devices, ensure that the user is listed as Enrolled by User in the Intune devices Overview pane. If user is over the set limit then delete any stale records that are no longer needed. Select the affected user and click Devices. Navigate to Azure Active Directory Users. Make note of the value set for Maximum devices per user. Navigate to Azure Active Directory Device Settings. Check if the user is over the Azure Active Directory (Azure AD) device limit:. For Windows BYOD devices, the user needs to add a Work account to the device. If the app does not display in the Company Portal, ensure the app is deployed with Available intent and that the user is accessing the Company Portal with the device type supported by the app. If you have app installation problems, consider the following actions: 
User Group targeted app installation does not reach device
You can also access the Troubleshoot directly in your browser with this URL.
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